The American multinational technology company, Apple Inc, that designs, develops, and sells consumer electronics and other services has recalled its recently introduced latest smart phone, iPhone 6 Plus over faulty back-mounted camera.
The company said although only a small percentage of the phones sold up to January this year, 2015 have faulty cameras, affected customers are called upon to return the phones as they would be fixed for free by Apple.
The phones affected were mainly sold between the September 2014 release date and January 2015. According to the company, “Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry.”
Also, customers who already purchased the devices could check the Apple’s complaint link below to see whether their device is eligible for a fix. https://www.apple.com/support/iphone6plus-isightcamera/.
iPhone owners who want to check to see can enter their serial number on the link above. To find your serial number, go to settings, then tap ‘general’ then ‘about’.
Eligible customers will have their phones repaired for free by taking it into an Apple store or by contacting technical support team. Customers are advised to back up their data before sending phones to be repaired.
The next version of the iPhone – expected to be called the iPhone 6S – is due to be announced in just over two weeks’ time, Apple said.